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By: LDI Connect on July 1, 2020

LDI ELEVATE Webinar Highlights

General

In the world of technology, the only constant is change. COVID-19 drastically altered digital communications and brought it to the forefront of many workplaces. As work has shifted to being more remote, businesses can adapt to be as effective and efficient as possible when equipped with the right tools. That’s why we are elated to introduce LDI ELEVATE, an easy to use communication tool between your employees and your customers.

LDI is partnered with the best-in-class manufacturers of both hardware and software, acting as a “one-stop-shop” for all your technology needs. LDI ELEVATE has won the J.D. Power award with up to 99.9% reliability. This system includes effortless installation, integration with productivity apps such as Microsoft Outlook, Teams, and SalesForce, along with additional chat and meeting capabilities. In our webinar, Distance Doesn’t Have to Mean Disconnected, our panel of experts discussed LDI ELEVATE and remote work options in-depth.

 

The biggest takeaway was that corporations must enable two types of communications – instant collaboration between employees and an authentic connection between businesses and customers. Effective collaboration means easily sharing information through technology by calling, instant messaging, sharing files, or seeing one another in real time. One-on-one chats are a preferred communication medium because it allows for quick back and forth, file sharing between individuals or teams, quick elevation into calls as well as screensharing and instant meetings.

In order to enable this kind of remote work, LDI ELEVATE’s Desktop application features:

  • Call Flip
  • One-on-one Chat
  • Web Meetings
  • File Share
  • Call History
  • Managing Voicemails (with Transcription)
  • Online Presence (allowing a fellow employee to check if you are actively online, or in a meeting to assure efficient contact without disruption)
  • Video & Screensharing
  • Integrated Company Directory
  • Up to 12-way HD video calls

These features are also available on mobile through any smart phone, on both Apple or Android operating systems. With LDI ELEVATE, you can even add your in-office phone number to your cell phone, allowing text messaging and phone calls like never before. Communication can continue beyond the pandemic into future travels, weather emergencies, and personal employee events for easy access to business from anywhere, anytime, and at any capacity. LDI ELEVATE allows for connectivity with your customers in the remote world. Businesses need a communication vehicle that can route calls to office, home, and mobile.

Enabling remote work with LDI ELEVATE’s mobile application includes:

  • All company contacts
  • Real-time presence
  • Siri and Apple watch integration
  • Transcribed voicemail
  • Team chat
  • Ability to place and receive business calls
  • Phone with hold, park, transfer, conference, and flip

When it comes down to the “new normal” in business, we must stay ahead regarding advancements in communication technology to stay relevant and efficient. The truth is that 98% of workers say they’d like to work remotely and 86% of people feel that working remotely reduces stress. For the foreseeable future, working remotely is here to stay. Let LDI ease your company’s transition into the newest way to stay connected.

Click here to watch our Distance Doesn’t Have to Mean Disconnected webinar to learn more about enabling remote work for today & tomorrow with LDI ELEVATE.

 

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