Top 5 Problems A Managed IT Provider Can Help You Solve

It can be quite challenging to operate your business while maintaining an extensive network of devices. Seeing as these devices help your business transactions and communications run smoothly, they must be properly managed. 

Suppose your company is looking for assistance in effectively monitoring and overseeing its IT infrastructure. In that case, it will help to understand the most common problems a managed IT provider can help you solve before agreeing to work with one.

LDI understands how difficult it can be to manage your own IT problems without any knowledge or support on how to solve them. For over ten years, LDI’s managed IT team has worked with small to large businesses to deliver IT support and solutions that can help protect and optimize their IT environment. 

This article will cover five critical problems a managed IT provider can help with. By the end of this article, you will better understand how an MSP can help manage your IT environment.

What Are 5 Problems A Managed IT Provider Can Help You Solve? 

Some IT problems are too complex and challenging to address and resolve on your own. A managed IT provider can solve some of the most daunting IT dilemmas.

Let’s explore a list of five crucial problems a managed IT provider can help your company successfully solve.

1. High IT Costs

Cost-cutting on IT expenditures is pretty relevant among most companies. A managed IT provider can help you reduce your IT costs without your company missing out on any benefits of technological use.

If you choose to work with a managed IT provider, most contracts abide by a fixed subscription-based model, which is easy to plan for. Your company’s MSP fees can then be calculated as operating expenses rather than capital expenditures.

Working with an MSP can also help your company save money by acquiring only software and hardware necessary for your IT needs and goals. Seeing as an MSP involves experienced IT personnel, they will provide educated recommendations on particular IT solutions that align best with your budget.

There is no need to break the bank with the newest, most expensive technology. A good managed IT provider will prioritize what your IT environment needs based on its security posture and what it lacks. 

2. Overburdened In-House IT Staff 

Whether your business has an in-house IT department or has one employee dedicated to managing your IT environment, it’s essential to prioritize their tasks to help grow your business as a whole. In addition, it’s imperative to recognize where they are falling short and where they may need an extra hand.

Most likely, your company understands the ins and outs of its business and industry. But does your current IT staff have the strengths and capabilities they need to protect your IT environment from cybersecurity risks long-term?

Choosing to bring a managed IT provider onboard does not mean your IT staff has to go anywhere. 

Depending on your IT staff’s combined experience, a managed IT provider can fill in the missing gaps and work in tandem to provide long-term helpdesk support, training opportunities of new business technology while also alleviating some of the workloads they have on their plate. 

Monitoring and maintaining your organization’s computer systems and networks is essential in keeping your business running smoothly. Involving a managed IT provider can ensure that your current IT staff isn’t overburdened and kept up-to-date on IT best practices.

3. Weak Cybersecurity Protection 

Protecting your business from a cyberattack may seem like a nearly impossible feat. With security breaches on the rise, keeping your business and your client’s valuable information secure is important.

A managed IT provider will assess your current IT infrastructure, identify any security gaps, and recommend IT solutions such as software, programs, and cyber awareness training opportunities that are best suited for your current IT needs. 

For example, once the MSP provides a thorough assessment of your IT environment, they may see that you have an outdated version of SentinelOne on every device. While having malware protection software on every device is a good sign, it can’t prevent a security breach if the software is outdated.

IT solutions such as implementing malware protection software, endpoint detection software, and training employees on cybersecurity awareness will ensure that unauthorized parties do not gain access to your network and manage your system.

4. Malfunctioning IT Software or Hardware 

If your company requires a repair, an IT technician will be able to fix it onsite. Different managed IT providers abide by other response times. 

An MSP isn’t just able to solve short-term repair issues. Most MSPs will provide remote helpdesk support, where a technician can walk you through troubleshooting the malfunctioning device before sending a technician onsite.

Aside from providing remote and onsite support, an MSP can routinely check your IT environment to perform an onsite IT security risk assessment and penetration test.

Working with a managed It provider is much more than just getting one-off repair services. MSP’s provide long-term support that involves actively monitoring and routinely checking on the security and well-being of your IT infrastructure.

5. Weak Or Non-Existent Disaster Recovery Plan

With how dependent most companies are on technology these days to fulfill regular business operations, losing data or extended downtime of your operating system is unacceptable.

If your company has an effective and efficient disaster recovery plan in place, your data will not run the risk of being lost forever.

Data is a critical asset for any business. A managed IT provider can help build an emergency communication plan with a recovery team to prevent threats that can lead to data disasters and losses.

Additionally, an MSP can help develop an evacuation strategy and business continuity plan should a data disaster occur. MSPs back up your company data once a disaster recovery plan has been crafted and implemented.

A managed IT provider can help companies remain a business even after an IT disaster takes place.

Ready To Work With A Managed IT Provider? 

Suppose your company is satisfied relying only on their in-house IT department to resolve challenging IT problems. In that case, your company may be better off not bringing a managed IT provider onboard.

However, if your company is struggling to manage its IT environment and the many complex issues that arise, it may be time to work with a managed IT provider.

LDI’s managed IT services offer customizable support through our top-to-bottom department of industry experts, and we will connect you with best-of-breed hardware and software manufacturers such as SentinelOne and LogMeIn Pro. These IT solutions can provide you with the baseline remote communication and malware protection your company needs while our experts monitor and update your network. 

Learn more about LDI’s Managed IT Services today by reading our article on the five steps LDI takes when onboarding new clients.