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Office Technology Checklist: 6 Tips To Consider When Moving

No matter if you're a small or large company, the act of moving all of your office technology from one office to another can be a hassle. From figuring out what equipment to take with you to assembling and reassembling all of your technology, moving... Read More >

Customer Experience: The New Metric In Contact Centers

For years, people's perceptions of “call centers” were big open rooms with rows of desks and people on headsets looking to get off the phone with customers as quickly as possible. For a while, that view was accurate. Bonuses and rankings were based on... Read More >

Hot-Desking: What Is It And What Are The Benefits?

Hot-desking has become a popular choice for companies looking to revolutionize their business operations. Hot-desking provides a flexible option for various companies interested in enhancing their employee’s way of working. Working in an office with... Read More >

Cloud-Based Phone Systems Vs. On-Premise Phone Systems (Pros & Cons)

When thinking of a phone system, what comes to mind for you? For many, phone systems can be defined as a network of chunky black telephones with several buttons and wires connected to a wall. This type of phone system has been the tried and true way... Read More >

Living In The Cloud: What Is ‘The Cloud’ And How Does It Work?

Within the tech industry, the words "the cloud" get used without most people understanding what it is and how it can help their business. You may have heard the following words: “cloud services,” “cloud computing,” “cloud storage,” and “cloud... Read More >

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